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FAQs

Frequently Asked Questions you may have

Why don't you offer free shipping?

La Cave à Laine is a small business. I pay the normal postage rate to La Poste (the French post system) and you get charge the amount of the shipping, plus a very small handle fee. I am no Amazon, baby!

Are your products really handmade?

All project bags, pouches and stitch markers are made by me, in my atelier in France: I cut and sew and iron all the item I sell. I have the occasional help from my mom, during very busy period, and my children enjoy to bead the stitch markers once in a while. 

Do you create all your knitting pattern?

Yes, I do. All my knitting patterns are the result of my own work, plus the work of very skilled tech editors. I normally buy the yarn I use for my samples (that I knit myself), I make my own photography and if the model it's not me or a dummy, is one of my friends. 

If you want to read a good article on how a knitting pattern costs, click here.

For the reasons explained in the post above and many more, my patterns have a cost: once a year my newsletter subscribers get a free pattern to thank them to stick with me and my business. 

Where are you based?

I live in Souther Alsace. My atelier is in Saint Louis, Alsace: a border town right in the middle of a crossroad of France, Suisse and Germany.

My atelier is inside a old industrial building, called Cité Danzas: it is not normally open to the public, but you can write me if you wish to visit. 

Why do you sound strange/ Cannot you check your spelling?

I was born and raised in Italy, by an all Italian family. I have first learned English in Ireland when I was 17 years old. I do spelling mistakes even in my mother language, go figure! Plus right now I live in France, and in a typical day of mine I speak 3 to 4 languages: Italian (with my children and French husband), French (with the teachers in school and with all the other people I see), English (online and with some of my friends) and sometime I have to use even my basic German. At the end of a normal day I even think in 3 languages all at once...

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